Refund Policy
At SAISE, we want you to love your purchase. If you're not completely satisfied, we're here to help.
Returns
We accept returns within 14 days of delivery for eligible items.
To be eligible for a return, items must:
-
Be unworn, unused, and unwashed
-
Have all original tags attached
-
Be returned in their original packaging
-
Show no signs of wear, damage, perfume, makeup, deodorant, or alterations
Any item that does not meet these requirements may be rejected and returned to the customer.
Refunds
Approved returns will be issued as store credit.
We do not offer refunds to the original payment method.
Store credit will be issued once the returned item has been received and inspected.
Final Sale Items
The following items are final sale and cannot be returned or exchanged:
-
Sale items
-
Gift cards
-
Promotional or discounted items
-
Any item marked Final Sale
Return Shipping
Customers are responsible for return shipping costs.
Original shipping charges are non-refundable.
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery at info@saise.co with your order number and photos of the issue.
Contact
For any return questions, please contact:
SAISE reserves the right to refuse returns that do not meet the requirements outlined above.